Product Quality Guarantee

At Preserved Supply, we stand behind the integrity of every product we offer. Your satisfaction is our top priority, and we guarantee that each item meets our high standards for durability, performance, and reliability. All products include a manufacturer-backed warranty—please reach out to us for specific details on coverage and terms.

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What If My Item Arrives Damaged?

We take great care to ensure your order arrives in excellent condition. However, if your item is damaged during transit, here’s what to do:

• Inspect the Packaging: Upon delivery, check the box and packaging for any visible damage.

• Document It: If you notice damage—or even suspect it—make a note on the delivery receipt. If you're unable to inspect the contents at that time, write "possible damage" when signing.

• Report It Promptly: If you discover any damage to the item itself, please email clear photos and a description to support@preservedsupply.com. We’ll take care of it with a replacement or refund—typically within one business day.

Your peace of mind is important to us, and we’re here to make it right—quickly and hassle-free.